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Cancellation conditions & Terms and Conditions
Life often throws up surprises – sometimes ones that disrupt your travel plans. To ensure you're protected in the event of a sudden illness, accident, or other unforeseeable event, we recommend taking out travel insurance with European Travel Insurance. This insurance will cover, among other things, the costs if you're unable to go on your booked trip.
When you book, you will automatically be offered the option to take out appropriate insurance.
We would be happy to advise you personally.
Our cancellation conditions:
• up to 30 days before arrival: free cancellation
• 29 to 15 days before arrival: 50% of the total amount
• 14 to 0 days before arrival: 100% of the total amount
These conditions apply regardless of whether the canceled unit can be re-rented.
Otherwise, the general terms and conditions of the hotel industry (AGBH 2006) apply.